RTZ Systems (“RTZ”) takes its obligation to protect the confidentiality of your personal information – as well as the confidentiality of those individuals you serve – seriously. RTZ’s mobile applications for providers are solely intended for use in conjunction with an RTZ cloud-based system used by your employer.
This Privacy Policy describes how RTZ’s mobile applications for providers (our “Applications”) use, store, and transmit information and data. RTZ may modify this Privacy Policy at any time effective upon its posting. Your employer (“Organization”) must have an active contract – including a Business Associate Agreement – with RTZ in order for you to use our Applications, and your use of our Applications is subject to those agreements. If you have questions about your obligations under those agreements – including but not limited to the acceptable use of data entered into our Applications – please contact the Privacy Officer (or equivalent) at your Organization.
When you use one of our Applications it does not directly send data to RTZ, rather it connects to and exchanges data with a host system used by your Organization (“Host System”). RTZ acts as a responsible custodian of all data entered into or received by the Host System consistent with the contract and Business Associate Agreement maintained with your Organization as well as applicable state and federal regulations. In general, RTZ may use deidentified data for cross-site analytics or other efforts but will only use identifiable data to perform its contractual obligations with your Organization.
To use our Applications you must have an account provided by your Organization. Use of Applications is governed by your Organization’s “Acceptable Use” policy, as well as applicable state and federal regulations. Please contact your Organization’s Privacy Officer (or equivalent) should you have any questions about their policies.
The security of personal information is very important to us. Our Applications employ a variety of technical safeguards to protect the confidentiality, integrity, and availability of personal information including both at-rest and in-transit data encryption.
If you have questions about this Privacy Policy, please contact your designated RTZ support point(s)-of-contact.